Hello there,
I purchased a Razer BlackShark Pro V2 headset from Amazon in January 2025. It has served me amazingly and I love the headset. However, the dongle/wireless transceiver USB stick just broke. Is it possible for me to get a replacement?
Hello there,
I purchased a Razer BlackShark Pro V2 headset from Amazon in January 2025. It has served me amazingly and I love the headset. However, the dongle/wireless transceiver USB stick just broke. Is it possible for me to get a replacement?
Hi there,
I can check our inventory for a replacement dongle later on. Where are you currently located? Let me know via PM along with your headset’s serial number so I can validate it in our database and for proper documentation.
*Thread locked to curb conversation to PM.
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